GetBigDog is opening in stages. Accounts and support tickets are open. Domain registration and checkout are not yet available.

System status

Checked live. "Not yet available" means the service is not connected, not that it is down.

Staffing agents

RoleIntakeStaffed agent
Support
Ava
Intake open
Support ticket form saves requests for human review
Blocked
No staffing-agent connection: agents below can only show intake, not staffed work
Internal OpsIntake open
Admin queues for tickets, abuse reports, orders and pricing
Blocked
No staffing-agent connection: agents below can only show intake, not staffed work
ResearchNot built
No research intake built
Blocked
No staffing-agent connection: agents below can only show intake, not staffed work
QA / QINot built
No automated QA/QI agent; release tests run by the build team
Blocked
No staffing-agent connection: agents below can only show intake, not staffed work

Services

databaseReadyPostgreSQL connected
registrarNot yet availableRegistrar engine not connected: OpenSRS credentials and account not yet confirmed
paymentsNot yet availablePayment adapter (charges, signed webhooks, refunds) is not implemented or tested yet: checkout is disabled
provisioningNot yet availablePost-payment domain provisioning adapter is not implemented or tested yet
pricingNot yet availableNo approved account-specific prices: no prices are shown
hostingNot yet availableHosting, website builder and email products are not provisioned yet
staffingNot yet availableNo staffing-agent connection: agents below can only show intake, not staffed work
outbound emailNot yet availableOutbound email adapter not implemented yet: tickets are saved, no email confirmations are sent
learning brainNot yet availableLearning brain not connected: no LEARNING_CORE_URL/credentials configured for GetBigDog
control centerReadyControl Center reachable
commerceNot yet availablePaid journeys require registrar + payments + approved pricing